MAHAR STORE
Frequently Asked Questions
Everything you need to know before ordering from Mahar Store.
Do you offer Cash on Delivery?
Yes. Cash on Delivery is available for eligible products
and delivery locations across Pakistan.
Please note: A Rs 300 advance payment is required to confirm an order.
Please note: A Rs 300 advance payment is required to confirm an order.
Why is a Rs 300 advance payment required?
The Rs 300 advance helps us reduce fake, fraudulent and
intentionally refused orders.
The Rs 300 is adjusted toward your total order amount. It is not an additional product charge.
The Rs 300 is adjusted toward your total order amount. It is not an additional product charge.
When is my order considered confirmed?
Your order is considered confirmed after the required
Rs 300 advance payment has been received and verified,
along with the necessary order details.
We may contact you by phone or WhatsApp before dispatch.
We may contact you by phone or WhatsApp before dispatch.
How does the Rs 300 advance work with COD?
The Rs 300 advance is part of your total order payment.
For example, if your order total is Rs 5,000, after paying Rs 300 in advance, the remaining balance is Rs 4,700.
The remaining amount can be collected through COD where COD is available.
For example, if your order total is Rs 5,000, after paying Rs 300 in advance, the remaining balance is Rs 4,700.
The remaining amount can be collected through COD where COD is available.
Do you deliver across Pakistan?
Yes. Mahar Store offers delivery across Pakistan through
third-party courier services.
Delivery time may vary depending on the destination, courier service and other circumstances.
Delivery time may vary depending on the destination, courier service and other circumstances.
Can I get a refund if I don’t want the product?
Mahar Store does not offer general cash or monetary refunds.
Eligible products may qualify for replacement or exchange according to our Return & Replacement Policy.
Please review the policy before placing your order.
Eligible products may qualify for replacement or exchange according to our Return & Replacement Policy.
Please review the policy before placing your order.
What if I receive a damaged or incorrect product?
Please contact us as soon as possible after receiving your order.
For eligible cases, Mahar Store may provide a replacement according to our Return & Replacement Policy.
We strongly recommend recording a continuous unboxing video when opening your parcel.
For eligible cases, Mahar Store may provide a replacement according to our Return & Replacement Policy.
We strongly recommend recording a continuous unboxing video when opening your parcel.
How can I contact Mahar Store?
You can contact our team directly through WhatsApp for
product questions, order assistance and customer support.
Chat with Mahar Store on WhatsApp →
Chat with Mahar Store on WhatsApp →
Still have a question? Our team is happy to help.
ASK US ON WHATSAPP