Terms & Conditions
Please read these terms carefully before using our website or placing an order with Mahar Store.
These Terms & Conditions govern your use of the Mahar Store website, your purchase of products from our website, and your interaction with our services. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
Mandatory Order Confirmation Advance
A Rs 300 advance payment is required for order confirmation before Mahar Store dispatches an order.
Your order will not be considered fully confirmed until the required Rs 300 advance payment has been received and verified.
The Rs 300 advance is adjusted toward your total order amount. It is not an additional product charge.
01. Order Confirmation & Rs 300 Advance
To reduce fake, fraudulent and intentionally refused orders, Mahar Store requires a Rs 300 advance payment before confirming an order for dispatch.
Customers placing an order agree to provide the required advance payment when requested by Mahar Store.
Place Order
Customer submits the order with accurate contact and delivery details.
Pay Rs 300
The required Rs 300 advance is paid and verified.
Order Confirmed
The remaining balance is payable according to the selected payment method.
02. About Mahar Store
Mahar Store is an online retail store serving customers in Pakistan. Our products may include watches, wireless earbuds, audio products, electronics and other consumer products offered through our website.
Product availability, specifications, pricing and other information may change from time to time.
03. Website Use
You agree to use the Mahar Store website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.
You must not:
- Attempt to gain unauthorized access to our website or systems.
- Use the website for fraudulent or unlawful activities.
- Submit false, misleading or fraudulent information.
- Interfere with the website or its security features.
- Copy or misuse website content without permission.
04. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications and other information displayed on our website are accurate.
Minor differences may occur due to photography, lighting, screen settings, manufacturing variations or changes made by suppliers.
Product images are intended to provide a visual representation of the product. Actual colors or appearance may vary slightly depending on your device display and lighting conditions.
05. Product Availability
All products are subject to availability.
Mahar Store reserves the right to cancel or modify an order if a product becomes unavailable, is incorrectly listed, or cannot be supplied for reasons beyond our reasonable control.
If an order cannot be fulfilled, we will contact the customer regarding the available options.
06. Prices
Product prices are displayed in Pakistani Rupees (Rs) unless otherwise stated.
Prices may change without prior notice. Any applicable delivery charges or other charges will be communicated during the ordering process.
Pricing Errors
If a product is displayed at an incorrect price due to a technical, typographical or system error, Mahar Store reserves the right to correct the error and, where necessary, cancel the affected order.
07. Orders
Placing an order on our website constitutes a request to purchase the selected product.
An order may be subject to verification before it is accepted and dispatched.
We may contact you through phone or WhatsApp to confirm your order, delivery information, Rs 300 advance payment, or other relevant details.
08. Advance Payment & Remaining Balance
The mandatory Rs 300 advance payment is counted toward the customer’s total order value.
If your order total is Rs 5,000 and you have already paid Rs 300 as the order-confirmation advance, the remaining balance will be Rs 4,700, subject to any applicable delivery or other disclosed charges.
For eligible COD orders, the remaining balance may be collected by the courier upon delivery.
09. Cancellation After Confirmation
Once an order has been confirmed through the required Rs 300 advance payment, customers are expected to receive the order according to the agreed order details.
If a customer cancels an order after confirmation or intentionally refuses a confirmed order, the Rs 300 advance may not be refundable, subject to applicable law and the circumstances of the order.
Please Order Carefully
Customers should confirm the product, price, color, model, delivery address and other order details before making the Rs 300 confirmation payment.
10. Cash on Delivery
Cash on Delivery (COD) may be available for eligible products, locations and orders.
COD does not remove the requirement for the Rs 300 order-confirmation advance unless Mahar Store specifically states otherwise for a particular promotion or order.
The remaining balance is payable according to the order details and applicable delivery arrangements.
11. Order Verification
To reduce fraudulent and fake orders, Mahar Store may verify customer information before dispatching an order.
Customers are responsible for providing accurate:
- Name
- Phone number
- Delivery address
- Product and order information
- Required Rs 300 advance payment information
Orders that cannot be reasonably verified may be delayed or cancelled.
12. Delivery
Mahar Store works with third-party courier and delivery services to deliver orders across Pakistan.
Delivery times are estimates and may vary due to:
- Courier delays
- Weather conditions
- Public holidays
- Incorrect or incomplete addresses
- Customer unavailability
- Operational or logistical issues
Mahar Store is not responsible for delays caused by third-party courier services or circumstances beyond our reasonable control.
13. Delivery Address
Customers are responsible for providing a complete and accurate delivery address and contact number.
Additional delivery charges or delays caused by an incorrect address, incomplete information or repeated delivery attempts may be the customer’s responsibility.
14. Inspection on Delivery
Customers are encouraged to inspect their parcel and product as soon as possible after delivery.
For damaged, incorrect or incomplete orders, customers should contact Mahar Store within the period specified in our Return & Replacement Policy.
We strongly recommend recording a continuous unboxing video.
15. Returns & Replacements
Mahar Store does not offer general cash or monetary refunds.
Eligible products may qualify for replacement or exchange according to our Return & Replacement Policy.
Replacement requests may be accepted for eligible issues such as verified defects, damage on delivery, incorrect products or missing items.
Customers should contact Mahar Store within 7 days of receiving their order for eligible replacement claims.
16. Wireless Earbuds & Personal-Use Products
Due to hygiene and personal-use considerations, opened or used wireless earbuds may not be eligible for change-of-mind exchanges.
Defective or damaged products may still be considered for replacement after verification according to our Return & Replacement Policy.
17. Customer Responsibilities
Customers are responsible for:
- Providing accurate order and delivery information.
- Paying the required Rs 300 advance for order confirmation.
- Being available to receive confirmed orders.
- Inspecting products after delivery.
- Using products according to their intended purpose.
- Following applicable product instructions.
18. Product Use & Warranty
Any warranty or product guarantee specifically stated on a product page, invoice or accompanying documentation will apply according to its stated terms.
Damage caused by misuse, accidents, liquid exposure, unauthorized modifications, unauthorized repairs or normal wear and tear may not be covered.
19. WhatsApp Communication
Mahar Store may use WhatsApp to communicate with customers regarding orders, delivery, product inquiries, replacement requests, Rs 300 advance payments and customer support.
By voluntarily contacting Mahar Store through WhatsApp, you understand that communication takes place through a third-party platform subject to its own terms and privacy practices.
20. Website Content
Website content, including text, graphics, images, logos, layouts, designs and other materials, may belong to Mahar Store or its respective licensors or content providers.
You may not reproduce, copy, modify, distribute or commercially exploit website content without appropriate authorization.
21. Intellectual Property
The Mahar Store name, branding, website design and original website content may be protected by applicable intellectual-property laws.
Nothing on this website grants you ownership or rights to use Mahar Store intellectual property without permission.
22. Third-Party Services
Our website may use third-party services including payment providers, courier companies, hosting providers, analytics services, social media platforms and other technical services.
Third-party services operate according to their own terms, conditions and privacy policies.
23. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free or available at all times.
Website functionality may be temporarily affected by maintenance, technical problems, hosting issues, security incidents or other circumstances beyond our reasonable control.
24. Limitation of Liability
To the extent permitted by applicable law, Mahar Store will not be responsible for indirect, incidental or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
25. Fraudulent or Abusive Activity
Mahar Store reserves the right to investigate suspicious, fraudulent, abusive or intentionally misleading activity.
This may include repeated fake orders, misuse of replacement requests, fraudulent payment activity, false claims, repeated refusal of confirmed COD orders, or attempts to abuse customer-support processes.
Where appropriate, we may refuse orders or restrict access to certain services.
26. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect information.
27. Changes to These Terms
Mahar Store may update these Terms & Conditions from time to time to reflect changes to our business, website, services or applicable legal requirements.
Updated terms will be published on this page with a revised “Last Updated” date.
28. Governing Law
These Terms & Conditions are intended to be governed by the applicable laws of Pakistan, subject to any mandatory consumer protection rights or other legal requirements that may apply.
29. Severability
If any provision of these Terms & Conditions is determined to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
30. Entire Agreement
These Terms & Conditions, together with our Privacy Policy and Return & Replacement Policy, constitute the terms governing your use of the Mahar Store website and purchase of products through our online store, subject to applicable law.
Questions About Our Terms?
If you have any questions about these Terms & Conditions, please contact Mahar Store directly.
Location: Karachi, Pakistan
WhatsApp: +92 300 6710016