Privacy Policy
Your privacy and trust are important to us.
At Mahar Store, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, contacting us, or interacting with our services.
01. Information We Collect
When you visit our website or place an order, we may collect information that is necessary to process your request and provide our services.
- Your name
- Phone number
- Email address
- Delivery address
- Billing information where applicable
- Order details and purchased products
- Information you provide when contacting customer support
02. How We Use Your Information
We use the information we collect only for legitimate business purposes, including:
- Processing and confirming your orders
- Delivering products to your provided address
- Contacting you regarding your order
- Responding to customer inquiries
- Handling replacement or after-sales requests
- Improving our website and customer experience
- Preventing fraudulent or unauthorized orders
03. Order Information
When you place an order with Mahar Store, we need certain information to arrange delivery and communicate with you about your purchase.
For COD orders, your name, phone number and delivery address may be shared with the relevant courier or delivery service solely for completing the delivery.
04. Payment Information
Mahar Store may offer different payment methods depending on the available options at the time of purchase.
We do not intentionally store complete payment card details on our website. Payment information may be processed through the relevant payment provider or financial institution.
05. Sharing Your Information
We do not sell or rent your personal information to third parties.
Information may be shared only when reasonably necessary to provide our services, such as:
- Courier and delivery companies
- Payment service providers
- Website and hosting service providers
- Technical service providers
- Where required by applicable law or legal authorities
06. Website Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.
Cookies may also be used by certain third-party services integrated with our website.
07. Website Analytics
We may use analytics and similar tools to understand how visitors use our website. This helps us improve website performance, navigation, products and overall customer experience.
08. Marketing Communications
If you choose to communicate with Mahar Store through WhatsApp, social media, email or other channels, we may use the information you provide to respond to your inquiry and assist you.
You may contact us if you no longer wish to receive promotional communications from us.
09. Data Security
We take reasonable steps to protect the information submitted through our website and services.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
10. Data Retention
We may retain customer and order information for as long as reasonably necessary for order processing, customer support, accounting, record-keeping, legal requirements, dispute resolution and legitimate business purposes.
11. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms, payment services and other external websites.
Mahar Store is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
12. Children’s Privacy
Our website is intended for general consumers and is not specifically directed toward children. We do not knowingly request personal information from children for independent use of our services.
13. Your Privacy Choices
Depending on applicable law, you may contact us regarding the personal information we hold about you, request corrections to inaccurate information, or ask questions about how your information is used.
To protect customer information, we may need to verify your identity before responding to certain privacy-related requests.
14. Policy Updates
Mahar Store may update this Privacy Policy from time to time to reflect changes in our services, website features, legal requirements or business practices.
Any updated version will be published on this page with the revised effective date.
Privacy Questions?
If you have any questions about this Privacy Policy or how Mahar Store handles your information, please contact us directly.
Location: Karachi, Pakistan
WhatsApp: +92 300 6710016
